1568159
9780749436827
In this practical guide, the author pinpoints mistakes that alienate potential customers and highlights methods which will get results. She also looks at every aspect of setting up an in-house operation.De Winter, Chris is the author of 'Selling by Telephone How to Turn Business Cold Calling into Hot Profit', published 2002 under ISBN 9780749436827 and ISBN 0749436824.
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