146033
9780866121781
A textbook and reference for students of the hospitality trades, designed for use in a course on protecting both guests and owners from various types of loss. Ellis (hotel and restaurant management, U. of Houston) and Stipanuk (property asset management, Cornell U.) explain security equipment, procedures for guest concerns, departmental responsibilities in protecting guests and assets, protecting funds, emergency management, and risk management and insurance. They append a guide to OSHA regulations for the lodginh industry.Ellis, Raymond C. is the author of 'Security and Loss Prevention Management', published 1999 under ISBN 9780866121781 and ISBN 0866121781.
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