1543766
9780787950828
Satisfying Internal Customers First! A Practical Guide to Improving Internal and External Customer Satisfaction
by Chang, Richard Y., Kelly, P. Keith
31245
About this item
- Condition: New
- Provider: LightningBooks
- Provider Rating: 85%
- Ships From: Multiple Locations
- Shipping: Standard, Expedited (tracking available)
- Comments: Fast shipping! All orders include delivery confirmation.
370333
About this item
- Condition: Good
- Provider: Bonita
- Provider Rating: 0%
- Ships From: Multiple Locations
- Shipping: Standard
- Comments: Access codes and supplements are not guaranteed with used items. May be an ex-library book.
Product details
- ISBN-13: 9780787950828
- ISBN: 0787950823
- Publisher: Wiley & Sons, Incorporated, John
AUTHOR
SUMMARY
This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.Chang, Richard Y. is the author of 'Satisfying Internal Customers First! A Practical Guide to Improving Internal and External Customer Satisfaction' with ISBN 9780787950828 and ISBN 0787950823.
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