2060055
9780970683908
Sailing through Six Sigma is the most user-friendly and comprehensive guide for implementing the Six Sigma performance improvement process. By the same co-authors of The Memory Jogger series, this book brings both the "Art" and "Science" of Six Sigma and is a great "how-to" book: How managers can implement it to improve their organization: AND "How teams can improve processes using the DMAIC model." Use it as a training guide, course pre-reader, or handy reference book.Brassard, Michael is the author of 'Sailing Through Six Sigma How the Power of People Can Perfect Processes and Drive Down Costs', published 2001 under ISBN 9780970683908 and ISBN 0970683901.
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