Results that Matter Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done

Paul D. Epstein is principal of Epstein and Fass Associates, a New York-based consulting firm Paul M. Coates is director of the Office of State and Local Government Programs and associate professor of public policy and administration in the Department of Political Science at Iowa State University Lyle D. Wray is executive director of the Capitol Region Council of Governments based in Hartford, Connecticut David Swain, a Florida-based consultant, managed the Jacksonville Community Council Inc.'s pioneering community quality of life indicators program from 1984 to 2002Coates, Paul M. is the author of 'Results that Matter Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done', published 2005 under ISBN 9780787960582 and ISBN 0787960586.