3571960
9780385425551
Real Heroes of Business
by Fromm, Schlesinger, Fromm, Bill, Schlesinger, Len
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About this item
- Condition: New
- Provider: FinallyMollica
- Provider Rating: 100%
- Ships From: Altoona, PA
- Shipping: Standard, Expedited
- Comments: Excellent Condition. Very Minor shelf wear to the dust cover with a very small rip also on dust cover. Never read. No bends or folds. Ships quickly. Pictures available upon request. Satisfaction guaranteed.
359278
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About this item
- Condition: Good
- Provider: mtwyouth
- Provider Rating: 85%
- Ships From: Boston, MA
- Shipping: Standard, Expedited (tracking available)
- Comments: . Good. All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business.
Product details
- ISBN-13: 9780385425551
- ISBN: 0385425554
- Publisher: Knopf Doubleday Publishing Group
AUTHOR
SUMMARY
Service is THE business buzzword of the '90s, and this savvy guide presents the service secrets of the best of the best in every line of work, from what motivates them to how they provide the ultimate in customer service. These are the real heroes of business -- the front line workers who raise service to the level of performing art.Fromm, Schlesinger is the author of 'Real Heroes of Business' with ISBN 9780385425551 and ISBN 0385425554.
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