125952
9780688123161
Raving Fans: A Revolutionary Approach To Customer Service
by Sheldon Bowles, Ken Blanchard
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About this item
- Condition: Very Good
- Provider: mtwyouth Contact
- Provider Rating: 88%
- Ships From: Boston, MA
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- Comments: . . All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business.
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- Condition: Good
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Product details
- ISBN-13: 9780688123161
- ISBN: 0688123163
- Edition: 1
- Publication Date: 1993
- Publisher: William Morrow
AUTHOR
SUMMARY
Read this book and turn your customers into raving, spAnding fans! The startling new tips and innovative techniques presented in Raving Fans can help anyone create a revolution in any work-place. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. This brilliantly simple and charming story teaches you how to define a vision and learn what a customer really wants in order to achieve miraculous bottom-line results.Sheldon Bowles is the author of 'Raving Fans: A Revolutionary Approach To Customer Service', published 1993 under ISBN 9780688123161 and ISBN 0688123163.
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