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9780131592490
Quality
by Summers, Donna C. S.
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- Comments: ALTERNATE EDITION: Softcover, International Edition. International edition. Softcover. Same contents as US edition. Ships SAME or NEXT business day. We Ship to APO/FPO addr. Choose EXPEDITED shipping, receive in 3-6 business days (most US addresses) See our member profile
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- Comments: Filled with a wide-range of industry examples, this book takes an applied approach that teaches the why and how behind quality assurance and statistical process control. Each chapter includes abundant case studies that show how quality tools and techniques can be combined to resolve real customer issues. This edition offers a more global view and includes at least one service industry example per chapter. Expanded treatment is also given to multi-vari analysis and failure modes and effects...
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Product details
- ISBN-13: 9780131592490
- ISBN: 0131592491
- Edition: 5
- Publication Date: 2009
- Publisher: Prentice Hall Professional Technical Ref
AUTHOR
SUMMARY
Summers, Donna C. S. is the author of 'Quality', published 2009 under ISBN 9780131592490 and ISBN 0131592491.
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