3557570

9780452263987

Quality Without Tears

Quality Without Tears
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  • Condition: Like New
  • Provider: Mediabazaar Contact
  • Provider Rating:
    100%
  • Ships From: Glen Allen, VA
  • Shipping: Standard, Expedited
  • Comments: 1985 New American Library/Plume Book; **1ST PRINTING - PLUME; Cover: shelf & edge-wears, o/w excellent condition; Content: owner's information mark, page tanning, o/w clean, tight & unmarked: Ships Quick

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  • ISBN-13: 9780452263987
  • ISBN: 0452263980
  • Publisher: Penguin Group (USA) Incorporated

AUTHOR

Crosby, Philip B.

SUMMARY

Now available in trade paperback, this mega-seller brings the timeless message of "the leading evangelist of quality" (as Time called Philip Crosby) to an ever-widening audience. Drawing on quality lessons learned from hundreds of corporate and government clients and presenting them through practical step-by-step guidance, Crosby shows managers at all levels how to build quality into all aspects of their operations.Crosby, Philip B. is the author of 'Quality Without Tears' with ISBN 9780452263987 and ISBN 0452263980.

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