1459178
9780070145115
Quality Without Tears The Art of Hassle-Free Management
by Crosby, Philip B.
31245
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Product details
- ISBN-13: 9780070145115
- ISBN: 0070145113
- Publisher: McGraw-Hill Companies, The
AUTHOR
SUMMARY
Crosby was the person who broke quality out of the narrow realm of statistics and control and this is one of the books in which he did that.Crosby, Philip B. is the author of 'Quality Without Tears The Art of Hassle-Free Management' with ISBN 9780070145115 and ISBN 0070145113.
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