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9780830415694

Quality Public Management What It Is and How It Can Be Improved and Advanced

Quality Public Management What It Is and How It Can Be Improved and Advanced
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Product details

  • ISBN-13: 9780830415694
  • ISBN: 0830415696
  • Publication Date: 2001
  • Publisher: Rowman & Littlefield Publishers, Incorporated

AUTHOR

Beam, George

SUMMARY

George Beam's Quality Public Management shows how public sector organizations can be managed to maximize performance and citizen satisfaction. Beam builds on the theories and practices of W. Edwards Deming, Joseph M. Juran, and Armand V. Feigenbaum,Beam, George is the author of 'Quality Public Management What It Is and How It Can Be Improved and Advanced', published 2001 under ISBN 9780830415694 and ISBN 0830415696.

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