1459093
9780070305830
Roger J. Howe, Ph.D., Dee Gaeddert, Ph.D., and Maynard A. Howe, Ph.D., are the founders of Quality Institute International, Inc., headquartered in St. Paul, Minnesota. They have worked extensively with Global 1000 corporations, helping to improve the effectiveness of the customer and employee relationships they manage. Their expertise is in designing and implementing databased processes that are innovative, easy to integrate, and effective for achieving organizational objectives. Together and separately, they have written books and articles focusing on vital issues facing business managers today.Howe, Roger J. is the author of 'Quality on Trial Bringing Bottom-Line Accountability to the Quality Effort', published 1995 under ISBN 9780070305830 and ISBN 0070305838.
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