154024
9780256106657
Quality Management presents a unique and workable approach to the tools and methods necessary for real quality improvement. W. Edwards Deming's philosophies on quality are woven into this text. This text is one of a few quality control texts which adopt Shewhart's and Deming's view of control charts.Gitlow, Howard S. is the author of 'Quality Management Tools and Methods for Improvement', published 1995 under ISBN 9780256106657 and ISBN 0256106657.
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