Quality Management in Health Care Principles and Methods

Donald E. Lighter, MD, MBA, FAAP Director of The Institute for Healthcare Quality Research and Education, Clinical Associate Professor, University of Tennessee Medical Center, Professor, College of Business Administration, University of Tennessee, Knoxville Douglas C. Fair Director of Statistical Applications, InfinityQS International, Inc., an SPC Software company Manassas, VirginiaFair, Douglas is the author of 'Quality Management in Health Care Principles and Methods', published 2004 under ISBN 9780763732189 and ISBN 0763732184.