8454474
9780131197565
Taking an open-systems view, 'Quality' presents quality as a core value that influences virtually every decision and behaviour within an organization. This textbook covers topics of interest to all levels of the organization from the formulation of strategy to the formation of Six Sigma project teams.Aikens, C. Harold is the author of 'Quality Inspired Management: The Key to Sustainability', published 2010 under ISBN 9780131197565 and ISBN 0131197568.
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