4609753

9780838906194

Public Library Effectiveness Study: A Complete Report - Nancy A. Van House - Paperback

Public Library Effectiveness Study: A Complete Report - Nancy A. Van House - Paperback
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  • ISBN-13: 9780838906194
  • ISBN: 0838906192
  • Publisher: American Library Association

AUTHOR

Van House, Nancy A., Childers, Thomas A.

SUMMARY

"Reports results of nationwide field research conducted in 1988 to discover which characteristics or features people look at when deciding whether or not they think a library is effective". -- Public LibrariesUse with the companion volume (above) to improve customer service in your library.Van House, Nancy A. is the author of 'Public Library Effectiveness Study: A Complete Report - Nancy A. Van House - Paperback' with ISBN 9780838906194 and ISBN 0838906192.

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