1438845
9780787950965
A must-read if you are involved with a reengineering effort or are considering one. This guidebook's practical and applicable approach makes it the perfect hands-on tool as you redesign and re-create your targeted processes.Chang, Richard Y. is the author of 'Process Reengineering in Action A Practical Guide to Achieving Breakthrough Results' with ISBN 9780787950965 and ISBN 0787950963.
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