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9780387231822
Han van Loon is Associate Professor at the International University in Geneva, Switzerland and a Visiting Professor at the Nottingham Trent University in Nottingham, UK.Loon, Hans Van is the author of 'Process Assessment and Improvement A Practical Guide for Managers, Quality Professionals, and Assessors', published 0000 under ISBN 9780387231822 and ISBN 038723182X.
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