5611671
9781419624551
Follow the fictional story of Karen, a newly promoted supervisor, and learn how to successfully talk to your staff, influence their behavior and help them to grow and develop. This is an essential business manual that's full of resources, reminders, learning points and tips to help you become a more effective leader.Wally Bock is the author of 'Performance Talk: The One-on-One Part of Leadership', published 2006 under ISBN 9781419624551 and ISBN 1419624555.
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