Performance Measurement Explained: Designing and Implementing Your State-of-the-Art System

Performance measurement is firmly entrenched in many aspects of our society: the grades we receive in school, the approval rating of our politicians, and the statistics of our favorite athletes. However, most employees do not have an effective performance measurement system to evaluate and ultimately motivate them to perform better in their daily endeavors. This book is a complete and easy-to-use guide to establishing a performance measurement system in any organization. The authors provide a step-by-step performance measurement system design process, including information on what to measure, how to measure it, and how to evaluate the results. The book contains many illustrations and charts, with numerous examples and case studies.Bjorn Andersen is the author of 'Performance Measurement Explained: Designing and Implementing Your State-of-the-Art System' with ISBN 9780873895200 and ISBN 0873895207.