Performance Management Systems: A Global Perspective

Performance management is the process by which organizations set goals, determine standards, assign and evaluate work, and distribute rewards. But when you operate across different countries and continents, performance management strategies cannot be one dimensional The contrasts between east and west, collectivism against individualism for example, mean that HR managers need systems that can be applied to a range of cultural values - what works in London may cause disruption in Seoul. One size truly does not fit all. This important and timely text offers a truly global perspective on performance management practices. Split into two parts, it illustrates firstly the key themes: rater motivation, rater-ratee relationships and merit pay, before outlining a model for a global appraisal process. This model is then screened through the situations in a range of countries, including: Germany Japan USA Turkey China India Mexico Using case studies and discussion questions, and written by local experts, Performance Management Systems: A Global Perspective outlines the tools to understand and measure' performance in a range of socio-economic and cultural contexts. It raises, too, issues surrounding expatriate workers, and in providing both comparative analysis and in-depth coverage, represents an excellent overview of this key aspect of globalization. This is essential reading for students and practitioners alike working in human resources, international business and international management.Varma, Arup is the author of 'Performance Management Systems: A Global Perspective', published 2008 under ISBN 9780415771771 and ISBN 0415771773.