Organizational Behavior (Canadian) - John R. Schermerhorn - Hardcover

Chapter 1 - Organizational Behaviour High Performance=People, People, People Organizational Behaviour Today What is Organizational Behaviour? Shifting Paradigms of Organizational Behaviour Organizational Behaviour And Diversity Learning About Organizational Behaviour Organizational Behaviour And the Learning Imperative Scientific Foundations of Organizational Behaviour Organizations As Work Settings Purpose, Mission, And Strategies People And Work Systems Organizational Behaviour And Management The Nature of Managerial Work The Management Process Managerial Roles And Networks Managerial Skills And Competencies Ethics And Organizational Behaviour Ways of Thinking About Ethical Behaviour Ethical Dilemmas in the Workplace Organizational Social Responsibility Work And Quality of Life Chapter 1 Study Guide Summary Key Terms Self-test 1Chapter 2 - The High-Performance Organization Is There A Secret Code? High-performance Context of Organizational Behaviour Organizational Behaviour And Changing Customer Expectations Organizational Behaviour And the Changing Workforce Organizational Behaviour And Changing Organizations What is A High-performance Organization? Emphasis On Intellectual Capital Components of High-performance Organizations Management Challenges of High-performance Organizations Environmental Linkages Internal Integration Middle Manager Roles Upper-level Leadership Greenfield Sites Versus Redesigns How High-performance Organizations Operate-the Case of Westjet Airlines Integrated Production Technologies Other HPO Considerations Chapter 2 Study Guide Summary Key Terms Self-test 2Chapter 3 - Globalization Culture And Competitive Advantage Organizational Behaviour And Globalization A Global Economy Regional Economic Alliances Global Quality Standards Global Managers Cultures And Cultural Diversity Popular Dimensions of Culture Values And National Cultures Understanding Cultural Differences Globalization And People At Work Multinational Employers Ethics And Social Responsibility Multicultural Workforces Expatriate Work Assignments Ethical Behaviour Across Cultures A Global View of Organizational Learning Are Management Theories Universal? Best Practices Around the World Chapter 3 Study Guide Summary Key Terms Self-test 3Chapter 4 - Diversity and Individual Differences Building the Mosaic Workforce Diversity Equal Employment Opportunity Managing Diversity Demographic Differences Gender Age Able-bodiedness Racial And Ethnic Groups Aptitude And Ability Personality Personality Determinants And Development Personality Traits And Classifications Social Traits Personal Conception Traits Emotional Adjustment Traits Personality And Self-concept Values And Attitudes Values Attitudes Managing Diversity And Individual Differences Chapter 4 Study Guide Summary Key Terms Self-test 4Chapter 5 - Perception and Attribution More Connected Than You Think The Perceptual Process Factors Influencing the Perceptual Process Stages of the Perceptual Process Response To the Perceptual Process Common Perceptual Distortions Stereotypes Or Prototypes Halo Effects Selective Perception Projection Contrast Effects Self-fulfilling Prophecy Managing the Perceptual Process Impression Management-89 Distortion ManagementSchermerhorn, John R. is the author of 'Organizational Behavior (Canadian) - John R. Schermerhorn - Hardcover' with ISBN 9780470833711 and ISBN 0470833718.