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Charles Lusthaus is an associate professor in the Department of Administration and Policy Studies at McGill University Marie-Helene Adrien is vice president of human resources at the Universalia Management Group Gary Anderson is chairman of the Department of Administration and Policy Studies at McGill University Fred Carden is a senior program specialist with the IDRC Evaluation Unit George Plinio Montalvan is a senior management analyst in the IDB Organization and Management Services OfficeLusthaus, Charles is the author of 'Organizational Assessment A Framework for Improving Performance' with ISBN 9780889369986 and ISBN 0889369984.
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