Oral Workplace Communication Job Talk

For courses in Oral and Written Business Communication. The 2nd edition of this text provides a comprehensive foundation of the tools needed to be successful on the job. Beginning with an overview of the communication process, it then addresses skills related to diversity, listening, interpersonal relationships, oral presentations, teamwork, job search, and customer service. Organized into easily understood 3-part chapters, Job Talk provides ample coverage of standard communication topics such as listening, assertiveness, and conflict resolution, and addresses content essential for workers in todays competitive job market.Cheesebro, Thomas is the author of 'Oral Workplace Communication Job Talk', published 2005 under ISBN 9780131704602 and ISBN 0131704605.