3776176
9780028640709
One-to-One for Sales Professionals provides a unique resource for improving customer relationships. Topics covered include uncovering customer needs, overcoming resistance on the phone, accepting defeat gracefully and closing the deal.Caroselli, Marlene is the author of 'One-to-One for Sales Professionals : Scripts for Achieving Success in the Marketplace' with ISBN 9780028640709 and ISBN 0028640705.
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