2030956
9780750657419
In this management text, John Oakland addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM.Oakland, John S. is the author of 'Oakland on Quality Management', published 2004 under ISBN 9780750657419 and ISBN 0750657413.
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