4831894
9780789030887
Librarians work in an environment of constant change created by new technology, budget restraints, inflationary costs, and rising user expectations. This text examines how they can use new and innovative methods to design and deliver traditional reference services in a wide range of settings.Anderson, Byron is the author of 'New Directions in Reference', published 2006 under ISBN 9780789030887 and ISBN 0789030888.
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