1190587
9780787955717
This text explains the inner workings of the mediation process, offers guidelines for selecting and evaluating a mediator and gives concrete examples for applying mediation in a wide-variety of conflict situations.Phillips, Barbara Ashley is the author of 'Mediation Field Guide Transcending Litigation and Resolving Conflicts in Your Business or Organization', published 2001 under ISBN 9780787955717 and ISBN 078795571X.
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