Measuring Academic Library Performance A Practical Approach

by Van House, Nancy A., Weil, Beth T., McClure, Charles R.

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ISBN-13: 9780838905296
ISBN: 0838905293
Publisher: Association of College & Research Libraries

AUTHOR

Van House, Nancy A., Weil, Beth T., McClure, Charles R.

SUMMARY

"Presents a set of well-tested, practical output measures that all kinds and sizes of academic libraries can use to evaluate their services to users". -- PreviewCovers basic measurement principles and methods as well as the administration and analysis of user surveys. Includes sample survey reports and blank measurement forms.Van House, Nancy A. is the author of 'Measuring Academic Library Performance A Practical Approach' with ISBN 9780838905296 and ISBN 0838905293.

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