5639851

9781562863562

Mastering the Art of Feedback

Mastering the Art of Feedback
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  • ISBN-13: 9781562863562
  • ISBN: 1562863568
  • Publication Date: 2003
  • Publisher: American Society for Training & Development

AUTHOR

DeForest, Holly, Largent, Pamela, Steinberg, Mary

SUMMARY

Giving feedback, especially negative feedback, is one of the most difficult duties of a manager or supervisor. This Infoline describes the process of giving and receiving feedback and shows you how to improve your feedback skills. The issue offers a feedback effectiveness self-assessment, a feedback readiness assessment, and an 8-step process for developing and enhancing your feedback delivery skills.DeForest, Holly is the author of 'Mastering the Art of Feedback', published 2003 under ISBN 9781562863562 and ISBN 1562863568.

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