Mastering Statistical Process Control A Handbook For Performance Improvement Using Cases

Statistical Process Control (SPC) is a widely-used method of measuring and monitoring processes in almost all industrial, business and service settings. Written by a SPC expert, who has worked with organisations including BP, Mobil, GEC, Compaq, Nokia and Lloyds Register, this is the only book that goes beyond the theory of SPC to show how to understand business and process performance clearly and effectively in practice. No other SPC text delivers such a practical and applied approach. It enables non-specialist readers to understand how SPC can be used to maximum effect and to deliver more effective monitoring, control and improvement in systems, processes and management. Managers, quality professionals, engineers, analysts and students of business and systems engineering will find it an invaluable reference. SPC is widely used and widely misunderstood. This is the only book to take an applications based approach to SPC Shows how your business, process and profitability can benefit from process management and contro Ideal for managers, process engineers and quality personnel in both manufacturing and service sectors, as well as students of management, statistics, operations research, MBAs and Six Sigma candidatesStapenhurst, Tim is the author of 'Mastering Statistical Process Control A Handbook For Performance Improvement Using Cases', published 2005 under ISBN 9780750665292 and ISBN 0750665297.