4413757
9781854183163
Explaining the key differences between marketing products and services, this title uses real-life examples in order to illustrate the challenges presented by the service sector, as well as looking at organisations which use services in order to gain a competitive advantage.Ruskin-Brown, Ian is the author of 'Marketing Your Service Business ', published 2006 under ISBN 9781854183163 and ISBN 1854183168.
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