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Pierre-Louis Dubois is Professor at Universite Pantheon-Assas, Paris, France, and Director of the Economics and Management Doctoral School Alain Jolibert is Professor of Marketing at Universite Pierre Mendes, Grenoble, France Hans Muhlbacher is Professor of Business Administration at Leopold-Franzens-University, Innsbruck, AustriaJolibert, Alain is the author of 'Marketing Management A Value-creation Process', published 2007 under ISBN 9780333773192 and ISBN 0333773195.
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