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9780873892667

Mapping Work Processes

Mapping Work Processes
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Product details

  • ISBN-13: 9780873892667
  • ISBN: 0873892666
  • Publisher: Amer Society for Quality

AUTHOR

Dianne Galloway

SUMMARY

OVER 40,000 COPIES IN PRINT! This best-seller shows how to create flowcharts, which are proven to help improve any work process. Detailed exercises teach anyone how to chart and document processes, understand them, and make improvements from them. This hands-on, step-by-step workbook includes instructions on how to document work processes-a requirement for ISO 9000 registration.Dianne Galloway is the author of 'Mapping Work Processes' with ISBN 9780873892667 and ISBN 0873892666.

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