9535082
9781934109205
p When John Shook worked at Toyota he noticed that the senior experts on the Toyota Production System often drew simple maps when on the shop floor. These maps showed the current physical flow of a product family and the information flow for that product family as they wound through a complex facility making many products. /pShook, John is the author of 'Managing to Learn: Using the A3 Management Process' with ISBN 9781934109205 and ISBN 1934109207.
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