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9780787957421
Susan L Carpenter is a mediator and trainer. She is the founding director of the Program for Community Problem Solving in Washington, D.C. and a founding board member of the International Association of Public Participation W.J.D. Kennedy was the executive director of ACCORD Associates for fourteen yearsCarpenter, Susan L. is the author of 'Managing Public Disputes A Practical Guide for Professionals in Government, Business, and Citizens' Groups', published 2001 under ISBN 9780787957421 and ISBN 0787957429.
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