1162997
9780814477847
Managing Knock Your Socks Off Service
by Bell, Chip R., Zemke, Ron, Bush, John
67753
About this item
- Condition: New
- Provider: buybestbooks15 Contact
- Provider Rating: 41%
- Ships From: STERLING HEIGHTS, MI
- Shipping: Standard
- Comments: New Book Original US edition, We Ship to PO BOX Address also.
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About this item
- Condition: Good
- Provider: BooksFromCalifornia Contact
- Provider Rating: 93%
- Ships From: Simi Valley, CA
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Product details
- ISBN-13: 9780814477847
- ISBN: 0814477844
- Publication Date: 1992
- Publisher: Amacom
AUTHOR
SUMMARY
Ron Zemke was founder of Performance Research Associates. Chip R. Bell is senior partner and founder of The Chip Bell Group, a Texas-based consulting firm that specializes in helping clients achieve service excellence.Bell, Chip R. is the author of 'Managing Knock Your Socks Off Service', published 1992 under ISBN 9780814477847 and ISBN 0814477844.
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