1162427
9781857035735
Providing tried and tested techniques for dealing with difficult people at work, this text is designed for day-to-day use by managers, human resources and training departments, and for all organizations that depend on harmonious working relationships.Mannering, Karen is the author of 'Managing Difficult People Proven Strategies to Deal With Awkwardness in Business Situations' with ISBN 9781857035735 and ISBN 1857035739.
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