5246353
9781422118689
This guide helps managers at all levels improve their complete skill set. Topics include how to become a manager, hiring and retaining people, managing through crisis, decision making, delegating, giving and receiving feedback and mentoring.Harvard Business School Press Staff is the author of 'Manager's Toolkit The 13 Skills Managers Need to Succeed', published 2007 under ISBN 9781422118689 and ISBN 1422118681.
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