5246105
9780324423013
Management Meeting and Exceeding Customer Expectations
by Plunkett, Warren R., Attner, Raymond F., Allen, Gemmy S.
About this item
- Condition: New
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- Provider Rating: 79%
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- Comments: ALTERNATE EDITION: Brand New, International/Global Edition, NOT LOOSE LEAF VERSION,NO SOLUTION MANUAL, NO CD, NO ACCESS CARD, Soft Cover/ Paper Back written in English, Different ISBN and Cover Image from US Edition; Sometimes, the title is different from US Edition, and the exercises and homework problem are in different orders or maybe completely different than the US edition, Please email us for confirmation. It is legal to use in USA, the book will be sent from IL or oversea warehouse based on the stock availability.
About this item
- Condition: Good
- Provider: 369pyramidinc Contact
- Provider Rating: 75%
- Ships From: Multiple Locations
- Shipping: Standard
- Comments: Primarily serving as a reading copy, this edition prioritizes content accessibility over aesthetic perfection. A reading copy is intended for those who value the story and information within more than the physical condition of the book itself. This practical focus makes it an ideal choice for students, researchers, and casual readers who seek to engage deeply with the text without concern for collectible value. The absence of an access code or CD further emphasizes this edition's role as a straightforward r
Product details
- ISBN-13: 9780324423013
- ISBN: 0324423012
- Edition: 9
- Publication Date: 2007
- Publisher: Thomson Learning
AUTHOR
1 Customer Product ReviewsSUMMARY
MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers and organizations to meet or exceed customer needs, and 2) the need of organizations and their people to be guided by effective leadership.Plunkett, Warren R. is the author of 'Management Meeting and Exceeding Customer Expectations', published 2007 under ISBN 9780324423013 and ISBN 0324423012.
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