3992715
9780915299294
If you are involved in quality assurance, project management, MIS, or TQC, you and your organization will benefit from this book. It describes the diagrams used to identify problems and clarify complex causal relationships, to facilitate the search for appropriate solutions, and to plan and control actual implementation.Mizuno, Shigeru is the author of 'Management for Quality Improvement: The Seven New QC Tools' with ISBN 9780915299294 and ISBN 0915299291.
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