147061
9780324066807
Management and the Control of Quality with Student CD-ROM
by Evans, James R., Lindsay, William M.
About this item
- Condition: Good
- Provider: 369pyramidinc Contact
- Provider Rating: 75%
- Ships From: Multiple Locations
- Shipping: Standard
- Comments: Primarily serving as a reading copy, this edition prioritizes content accessibility over aesthetic perfection. A reading copy is intended for those who value the story and information within more than the physical condition of the book itself. This practical focus makes it an ideal choice for students, researchers, and casual readers who seek to engage deeply with the text without concern for collectible value. The absence of an access code or CD further emphasizes this edition's role as a straightforward r
Product details
- ISBN-13: 9780324066807
- ISBN: 0324066805
- Edition: 5
- Publication Date: 2001
- Publisher: Cengage South-Western
AUTHOR
SUMMARY
The market leader in quality management, this text is built upon the strength and experience of well-known authors in the field. As a past president of the Decision Sciences Institute and examiner for the Malcolm Baldrige Award, Evans is able to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout the text. The principles of total quality, as reflected in the Baldrige Award, provide what the authors feel is the best overall synthesis of the concept of quality. This edition continues to provide a managerially oriented, integrated view with a blend of pertinent technical topics. All chapters have been updated to reflect the most current thinking in the profession.Evans, James R. is the author of 'Management and the Control of Quality with Student CD-ROM', published 2001 under ISBN 9780324066807 and ISBN 0324066805.
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