Making Quality Work A Leadership Guide for the Results-Driven Manager

GEORGE LABOVITZ is president of Organizational Dynamics, Inc., an international consulting firm with headquarters in Burlington, Massachusetts. He is also a professor at the Boston University School of Management. Y. S. CHANG is an expert in Far Eastern management techniques, director of Boston University's Asian Management Center, and ODI's senior quality counsel. VICTOR ROSANSKY is ODI's vice president of consulting. He works with business leaders worldwide to plan and implement TQM.Labovitz, George is the author of 'Making Quality Work A Leadership Guide for the Results-Driven Manager' with ISBN 9780471132110 and ISBN 047113211X.