180720
9780803946637
In this book, the author considers such issues as how to identify situations most appropriate for a mail survey, how to reduce sampling bias and question response errors, and how to obtain good response rates from a mail survey.Mangione, Thomas W. is the author of 'Mail Surveys: Improving the Quality, Vol. 4', published 1995 under ISBN 9780803946637 and ISBN 0803946635.
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