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9781578516872

Loyalty Effect The Hidden Force Behind Growth, Profits, and Lasting Value

Loyalty Effect The Hidden Force Behind Growth, Profits, and Lasting Value
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  • ISBN-13: 9781578516872
  • ISBN: 1578516870
  • Publication Date: 2001
  • Publisher: Harvard Business School Press

AUTHOR

Reichheld, Frederick F., Teal, Thomas

SUMMARY

Fred Reichheld is a Director Emeritus of Bain & Company and a Bain FellowReichheld, Frederick F. is the author of 'Loyalty Effect The Hidden Force Behind Growth, Profits, and Lasting Value', published 2001 under ISBN 9781578516872 and ISBN 1578516870.

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