logo
Cancel

4169455

9780071448024

Love Thy Customer Creating Delight, Preventing Dissatisfaction, And Pleasing Your Hardest-to-please Customers

Love Thy Customer Creating Delight, Preventing Dissatisfaction, And Pleasing Your Hardest-to-please Customers
$27.05
$3.95 Shipping
  • Condition: New
  • Provider: buybestbooks15 Contact
  • Provider Rating:
    41%
  • Ships From: STERLING HEIGHTS, MI
  • Shipping: Standard
  • Comments: New Book Original US edition, We Ship to PO BOX Address also.
seal  
$47.34
$3.95 Shipping
  • Condition: Good
  • Provider: Bonita Contact
  • Provider Rating:
    0%
  • Ships From: Multiple Locations
  • Shipping: Standard
  • Comments: Access codes and supplements are not guaranteed with used items. May be an ex-library book.
seal  

Ask the provider about this item.

Most renters respond to questions in 48 hours or less.
The response will be emailed to you.
Cancel

Product details

  • ISBN-13: 9780071448024
  • ISBN: 0071448020
  • Publication Date: 2005
  • Publisher: McGraw-Hill Companies, The

AUTHOR

Brinkman, Rick, Kirschner, Rick

SUMMARY

"The book is cleverly divided into two parts, 'True Love' and 'Tough Love' to encompass the full spectrum of the customer experience.....[It gives] funny, concise advice on...difficult issues 'Pushy and Demanding' and 'Temper Tantrums.'"Brinkman, Rick is the author of 'Love Thy Customer Creating Delight, Preventing Dissatisfaction, And Pleasing Your Hardest-to-please Customers', published 2005 under ISBN 9780071448024 and ISBN 0071448020.

[read more]

Questions about purchases?

You can find lots of answers to common customer questions in our FAQs

View a detailed breakdown of our shipping prices

Learn about our return policy

Still need help? Feel free to contact us

View college textbooks by subject
and top textbooks for college

The ValoreBooks Guarantee

The ValoreBooks Guarantee

With our dedicated customer support team, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.