4169455
9780071448024
Love Thy Customer Creating Delight, Preventing Dissatisfaction, And Pleasing Your Hardest-to-please Customers
by Brinkman, Rick, Kirschner, Rick
67753
About this item
- Condition: New
- Provider: buybestbooks15 Contact
- Provider Rating: 41%
- Ships From: STERLING HEIGHTS, MI
- Shipping: Standard
- Comments: New Book Original US edition, We Ship to PO BOX Address also.
Product details
- ISBN-13: 9780071448024
- ISBN: 0071448020
- Publication Date: 2005
- Publisher: McGraw-Hill Companies, The
AUTHOR
SUMMARY
"The book is cleverly divided into two parts, 'True Love' and 'Tough Love' to encompass the full spectrum of the customer experience.....[It gives] funny, concise advice on...difficult issues 'Pushy and Demanding' and 'Temper Tantrums.'"Brinkman, Rick is the author of 'Love Thy Customer Creating Delight, Preventing Dissatisfaction, And Pleasing Your Hardest-to-please Customers', published 2005 under ISBN 9780071448024 and ISBN 0071448020.
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