Logistics Handbook

Contents PrefaceSection I Perspectives on Logistics Management1. Evolution of the Integrated Logistics Concept2. Evolution of the Logistics Profession3. Logistics in the Decade of the 1990sSection II Strategic Logistics Planning4. Logistics Strategy5. Customer Service Strategy and Management6. Marketing Channels: Strategy, Design, and Management7. Logistics Network Modeling8. Logistics Strategy: Integration, Implementation, and ManagementSection III Logistics Quality and Productivity9. Total Quality Management in Logistics10. Measuring the Performance of Logistics Operations11. Integrating Logistics Strategy in the Corporate Financial Plan12. Logistics Cost, Productivity, and Performance Analysis13. Benchmarking: The Search for Industry Best Practices That Lead to Superior PerformanceSection IV Materials Management14. Demand Forecasting15. Inventory Decision Framework16. Inventory Control17. Distribution Resource Planning18. Sourcing and Supplier Management19. Production and Manufacturing Resource Planning in a Just-in-Time Environment20. PackagingSection V Transportation Management21. Transportation Outlook and Evaluation22. The Role of New Information Technology in the Practice of Traffic Management23. Integration of Purchasing and Transportation Decision Making24. Contract Logistics: Is Outsourcing Right for You?Section VI Distribution Facilities Management25. Materials Handling System Design26. Materials Handling Technologies27. Site Selection28. Using Warehouse InformationSection VII International Logistics Management29. The International Logistics Environment30. Import/Export ManagementSection VIII Logistics Information Systems31. Positioning Information in Logistics32. Logistics Information Systems Design33. Electronic Data Interchange in Logistics34. Strategic Information LinkageSection IX Logistics Organizations and Human Resources Management35. Organizing for Effective Logistics Management36. Labor Relations in the 1990s37. Focused Human Resources Management: Key to Logistics Effectiveness38. Proactive Change Management in LogisticsSection X Contemporary Issues in Logistics39. Third-party Logistics40. Environmental Issues in Logistics41. Logistics in the Service Industries42. Logistics Technology in the Twenty-first CenturyAppendix A. Publications and Other Sources of InformationAppendix B. Trade and Professional Organizations of Interest to Logistics Management PersonnelAbout the ContributorsIndexCopacino, William C. is the author of 'Logistics Handbook' with ISBN 9780029265956 and ISBN 0029265959.