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2004677

9780471631019

Lifescripts What to Say to Get What You Want in Life's Toughest Situations

Lifescripts What to Say to Get What You Want in Life's Toughest Situations
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Product details

  • ISBN-13: 9780471631019
  • ISBN: 0471631019
  • Publication Date: 2004
  • Publisher: John Wiley & Sons Inc

AUTHOR

Pollan, Stephen M., Levine, Mark

SUMMARY

Using two-colour flow charts, the authors map out 110 difficult conversations, showing how to open a discussion, make the right responses & get the desired result. Situations covered include cold calling, sacking a subordinate, and confronting the boss.Pollan, Stephen M. is the author of 'Lifescripts What to Say to Get What You Want in Life's Toughest Situations', published 2004 under ISBN 9780471631019 and ISBN 0471631019.

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