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9781450766333

Lean Six Sigma for Service - Pursuing Perfect Service - Using a Practical Approach to Lean Six Sigma to Improve the Customer Experience and Reduce Costs in Service Industries

Lean Six Sigma for Service - Pursuing Perfect Service - Using a Practical Approach to Lean Six Sigma to Improve the Customer Experience and Reduce Costs in Service Industries
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  • ISBN-13: 9781450766333
  • ISBN: 1450766331
  • Edition: 1st
  • Publication Date: 2011
  • Publisher: MCS Media, Inc.

AUTHOR

Rob Ptacek, Jaideep Motwani, Ph.D.

SUMMARY

Rob Ptacek is the author of 'Lean Six Sigma for Service - Pursuing Perfect Service - Using a Practical Approach to Lean Six Sigma to Improve the Customer Experience and Reduce Costs in Service Industries', published 2011 under ISBN 9781450766333 and ISBN 1450766331.

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